service testimonials

Some Kind Words From Our Customers

Firstly, I would like to thank your company and your employees for the prompt and courteous service for the remedial work carried out at my home.  It was a real pleasure to deal with your people who were extremely helpful and carried out the work in a very efficient and tradesman-like manner.  I must apologise as I was remiss in not getting their names. Please thank them on my behalf.

Once again thank you for your excellent service.


Thanks for such brilliant customer service, your team were so quick in responding to my job request, confirming the booking and getting the guys on site within 24 hrs. Both the Drainage Team and Tyler the inside Plumber were fabulous, arrived on time, did a great job and left the site tidy and clean – fantastic!

Tracey was also brilliant at keeping me up to date on when to expect the team and for helping to re-arrange Tyler’s visit to Tuesday, I couldn’t have asked for better customer service and communication. Thank you so much for making this such a great customer experience, you will always be my go to Company for plumbing and drainage for all future work!

Lisa C From Birkenhead

Thanks to Kevin for the fast response this morning.  Chris has done another great job for us. Both we and our neighbours next door have used Galbraith numerous times over the past years and have always been very pleased with the work you have done.

29 May 2022

Many thanks for your service.  Your promptness and professionalism is appreciated.


Tracey, many thanks for your prompt response to our flooding problem. Tyler was great, work done efficiently & quickly.

Sue Wotherspoon

Seriously fantastic service from the whole team at Galbraith Plumbing and Drainage!

Tracey in the office does an amazing job steering me on the best course of action to take with my plumbing issues, she’s never set me wrong and always provides a friendly and professional service to my owners and tenants.    Kelvin hasn’t hesitated to meet me on site to work through what the cause of the issue might be (which says a lot when the boss is happy to step away from the desk and get his hands dirty) and Adam and his team definitely go the extra mile to ensure the repair is completed fast, and done right the first time.

How quickly Adam manages to get a digger on site (and manoeuvre it through the smallest fence gaps without taking out the side of the house is impressive!).   I highly recommend Galbraith to anyone needing a responsive plumber/drainage team.  Their service is unbeatable, their pricing is competitive and they always answer the phone and solve my plumbing problems as quickly as they can.

Even when their staff are busy booked on jobs, they’ll  help find someone else in their trade that they trust to do just as good a job and it’s so reassuring to know Tracey has my back by following up on my work orders.

Donna Coe

I have utilised the services of Galbraith Plumbing & Drainage Limited for 14 years and always found them to be reliable and excellent tradesmen. I first used the Company in my role as Property Manager for Barfoot & Thompson Limited, Glenfield. They quickly became the sole plumbing contractor for the up to 150 houses and flats that I managed because I could rely on them to turn up quickly, to liaise well with tenants and most importantly to get the job done properly the first time. They were also competitively priced.

I really tested this Company because plumbing was the most frequent maintenance required at the properties and they never let me down. That’s why they were still my sole plumbing contractor when I retired after 12 years. Since then I have used Galbraiths personally for properties I have renovated and I have referred many people to them and no one has ever had any reason to regret my advice.

If you are considering using Galbraiths, then take my advice and book them now before everyone else finds out how good they are.

Robyn Forryan

Over the last twelve months I have twice had sewer drainage problems at my property. Whilst another company had cleared the problem, it was never resolved permanently, and I always had trouble engaging this firm to arrange a permanent fix with phone calls not being returned and waiting several weeks for  quotes.

I was then (thankfully) referred to Galbraith plumbing. After talking to Heather at the office, Adam came around that same Friday afternoon to inspect the job (with Heather also ringing me to say Adam had been delayed for a time).  Paul was then at my property the following Tuesday to expose the pipes concerned, and on Wednesday Adam and Paul did the work to rectify.

These guys were very helpful in explaining to me as they progressed what the problems were and their intended solution. Repair work was then carried out, replacing the broken pipes and removing the offending tree root.  And after a messy work area they cleaned up so as to make it look as if workmen had not been on site at all.

We were very happy with the overall approach and work ethic of all concerned from Galbraith plumbing, and have every confidence in recommending them for plumbing and drainage repairs.


“I have been a customer of Galbraith Plumbing for a number of years, and can warmly recommend the company for the skill and professionalism of its staff, and for the way the company is responsive to the needs of its customers. As an example, recently the family experienced a toilet blockage late on a Friday afternoon. As you can imagine, we were concerned that it would not be possible for Galbraiths to get a workman around at such short notice and near the end of the working day (and week!). We need not have worried. Galbraiths does its best to look after its clients and an experienced plumber was around in a short period of time and the problem sorted. The plumber sent was pleasant and understanding about the lack of notice and time of day, and did not leave until he was satisfied the problem was properly sorted.

Thank you, Galbraiths – that sort of service is much appreciated!


Another fantastic service from Galbraith Plumbing and Drainage Ltd! Chris is the best!

He arrived on time with all the equipment he needed to do the 3 jobs at my place (I had pre-emailed the jobs with photos so he knew what to expect).

Chris is so knowledgeable and experienced and I have full confidence in his ability and workmanship.

I highly recommend Galbraith Plumbing and Drainage Ltd.


I would like you to pass on our thanks to Tyler who did the work as I had to leave before he had finished. He was very personable and did a great job installing the tap in a very tricky position and did a neat and tidy job with the plumbing under the sink. We were very impressed.

Rebecca Taylor Physio

We had a leak we could not fix another plumber tried
And so on Galbraiths’ door we knocked and promptly they replied
It took six men, a lovely boy, and due to skill and insight
They probed the mysteries down below and even took to lamplight

With knowledge learned through many years and lots of work and toil
They worked for hours and with resolve, they found the magic foil
Our meter now has stopped it’s spin our future bills much better
And most of all as pensioners two, the quote was to the letter

So thanks from us for all you’ve done we now can sleep at night
and with the work all spruce and clean, our pipes are now real tight!

Many thanks to ‘The Team’

Plumbing Leak

I would like you to pass on our thanks to Tyler who did the work as I had to leave before he had finished. He was very personable and did a great job installing the tap in a very tricky position and did a neat and tidy job with the plumbing under the sink. We were very impressed.

HUGE thanks for the service I got for my blocked drain – I rang and five minutes later your boys were here – it doesn’t get any better than that. I love your Company.


Yet again Galbraiths came to my rescue! Adam left no stone unturned in clearing my blocked drains and telling me what was wrong, why it happened and most importantly how to prevent it happening again. Galbraiths, especially Adam’s team are the best.Thank you! VERY highly recommended.

Dr Lindsay Neill

We are so happy with your service and wanted to pass on you positive feedback. We are putting in a new kitchen which has been stressful, dealing with Galbraith Plumbing has been so easy. We have had Kyle come over a few times, he is always polite, on time, friendly and professional.

We never had any issues or problems and its made the plumbing side of new kitchen instillation that much easier. Thanks and we look forward to working with you again.

New Kitchen

I have been using Galbraith Plumbing for the past year, for any plumbing and drainage issues for our portfolio of 300 properties. I can easily say they are the best plumbers on the Shore (from what I have seen.) Very cost effective, reliable, prompt and invoice quickly. Any issues that we may have (very rare) are dealt with quickly and diligently. Would highly recommend for any investment or family home.


Ponsonby Real Estate have used Galbraith Plumbing and Drainage solely for the last 30 years and found them to be conscientious, reliable, reasonably priced and very easy to deal with. The staff are always accommodating and cannot do enough for us.

We would have no problem recommending Galbraiths to anyone. If you require any further information please do not hesitate to contact the writer.

Les Myers

I want to acknowledge the superb drainlaying job Adam and his team completed at my house. Its the first time workers have done exactly what they said they  would…and did it in a very professional way. Each day the team cleaned up…amazing. The jobs done…yes it wasn’t cheap, but quality’s remembered long after the price is forgotten. Thank you!

I highly recommend your company and its little surprise that you have been in business 100 years!

Lindsay – Hillcrest

Thanks so much for your prompt response to our water leak “disaster”.  It was a big worry to us and we were most grateful for your help. If anyone would like a verbal reference before using your Company, we would be more than happy to speak with them, please ask them to contact your office to obtain our phone number.


I have been in my Takapuna flat for 28 years; during that time I have relied on Galbraith Plumbing and Drainage.

My flat was built in 1965 and being unable to replace the infrastructure I have had to rely on Galbraiths to fix the occasional water leak, blocked toilet etc.  Galbraiths were recommended by my Aunt and Uncle who had used them for 50 years.  Galbraiths have always been reliable and fair with pricing.  Galbraiths have tradesmen like Kelvin who started with them as a teenager; Kevin has been with them for over 30 years and Adam the drainage specialist.  The office staff couldn’t be more friendly and supportive.

I have no hesitation in fully recommending Galbraith Plumbing and Drainage Ltd.


When an internal water pipe burst in our house on Christmas eve, the team at Galbraith Plumbing and Drainage were outstanding! They had the break fixed in a matter of hours, minimising damage to our home, we are very appreciative of the team’s effort. – Thank you


I have been very happy with the plumbing job, quality and service so thank you.